Search

Online Reputation Management

Integrated Reputation Management & Guest Surveys Solution For Hoteliers

    Particle element

    Online Reputation Enhancement

    Max ORM provides comprehensive reporting services that assist hotels in enhancing their online reputation by addressing any operational deficiencies. Our reports are specifically designed to improve ratings, address customer feedback, and attract a larger number of guests to your hotel.
    Monitor Feedback

    Monitor Feedback

    Stay informed about guest feedback to address concerns promptly and improve guest satisfaction. Deliver better guests experiences and increase your rankings on review sites and OTAs.

    Increase Ratings

    81% of people always reading reviews before booking a hotel, it is crucial to implement strategies to boost your hotel’s ratings on various review platforms and increase visibility.

    Attract More Guests

    By effectively managing your online reputation can help you draw in a larger pool of potential guests, grow your repeat customer base, and boost your bookings.

    Automate your Review Request for Tripadvisor & Google

    We Automate the process of requesting reviews through WhatsApp, Emails, and SMS in order to prompt guests to share their feedback. We showcase only positive reviews by sifting through negative and low-rated ones.

    Reputation & Review Detailed Report.

    Effectively manage guest feedback to improve your hotel’s online reputation and attract more guests to your property.
    PROPERTY LEADER BOARD
    PROPERTY LEADER BOARD
    CATEGORY OVERVIEW
    OTA RATINGS OVERVIEW
    REVIEWS ANALYSIS
    SURVEYS ANALYSIS
    RESPONSIVENESS ANALYSIS
    REVIEW COLLECTION RATIO
    Manage Hotel Reviews

    Enhance Guest Touchpoints Through an In-Depth Analysis Review Report..

    Review Monitoring & Response
    Measure and track customer loyalty with our comprehensive Net Promoter Score (NPS) solutions. Identify brand promoters and detractors, address customer concerns, and drive customer advocacy to boost your brand’s reputation and foster long-term customer relationships.
    Grow Based On Data
    Use our Review analysis software Report to monitor survey scores and align across Hotel touchpoints and locations.
    Publically Celebrate Results
    Share great feedback to online platforms like Google and TripAdvisor and directly on your website.

    Let Us Manage Your Reputation Now.

    “Max ORM has been instrumental in helping us maintain a positive online reputation. Our ratings have improved, leading to increased bookings and revenue.” – Victoria Martin

      Close
      Search

      Hit enter to search or ESC to close