Enhance Customer Relationships (CRM)
Our comprehensive Data Management and CRM solution gathers data from various sources such as PMS, POS, website, newsletter, and Wi-Fi. It creates a centralized and consolidated guest profile, which serves as the core of your business. By utilizing advanced artificial intelligence (AI) and integrated cleaning processes, we are able to generate extensive guest knowledge. With 16 modules and over 220 solution partners, our solution not only enables measurable marketing (CRM) and optimal direct sales, but also supports all hotel departments throughout the entire customer journey. It is a true CRM system that effectively manages guest data in a single central profile. The solution includes a range of useful apps such as Data Laundry, Profile Engine, Booking Manager, Campaign Manager (CRM), Website Connect, Privacy Dashboard (GDPR handling), Voucher System, Loyalty Program, Online Reputation Management (ORM), Smart WiFi, Event Calendar, Guest Information System, Business Intelligence (reports), Basic Sales, Smart Lists, and API.